Real Estate Operations Specialist
Healthpeak Properties
5 days ago
Full-time
On-site
Irvine, California, United States
POSITION RESPONSIBILITIES
Responsibilities include but are not limited to:
Portfolio & Operational Support
Responsibilities include but are not limited to:
Portfolio & Operational Support
- Partner closely with the Senior Vice President of Portfolio Management & Operations as a member of the Real Estate Operations team
- Coordinate and implement portfolio-wide operational standards, best practices, and procedures
- Develop and maintain standardized operating procedures, emergency response protocols, and operational playbooks
- Track initiatives focused on improving operational efficiency
- Oversee, maintain and manage “Contact Manager” as the system of truth for personnel assignments to buildings throughout the portfolio
- Oversee and maintain Property Management intranet document repository
- Provide operational support to the Property Management team throughout the portfolio
- Create and maintain strong relationships throughout the organization
- Partner with team in creating training content and materials
- Lead and facilitate improvement and adoption across the organization
- Collaborate with stakeholders across Finance, IT, Procurement, Marketing, and Property Management to execute operational initiatives
- Champion technology platforms, workflows, and training initiatives to drive consistency and adoption
- Participate in planning and execution of the Healthpeak’s Annual Conference
- Coordinate Kingsley tenant survey process, including data coordination and annual action plan tracking
- Schedule and coordinate trainings, meetings, and portfolio-wide events
- Provide high-quality support to drive key decision making across the national portfolio
- Prepare PowerPoint presentations and perform Excel analysis to support leadership and team initiatives
- Track action items, timelines, and deliverables across multiple workstreams
- Design internal surveys and partner with HR and other groups for creation of company-wide communication
POSITION REQUIREMENTS
- 5+ years of experience in property management, real estate operations, healthcare, or operations leadership
- Bachelor’s degree in Marketing, Business, Real Estate, Finance, and/or Accounting preferred
- Strong computer skills and proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.)
- Experience with Yardi beneficial
- Comfortable learning new systems and processes
- Occasional travel (15%) for portfolio initiatives, meetings, or company events
- Ability to prioritize tasks and handle multiple projects at a time
- Experience supporting multi-site or portfolio operations
- Strong collaboration, process improvement, and communication skills
- Excellent organizational, written, and verbal communication skills
- Willingness to proactively seek out tasks that support the team
Base Salary (based upon, and subject to, candidate experience): $135,000 - $155,000 (plus generous cash incentives)