Sales Engineer – GreyOwl Technology Solutions

Job Description:

As a Sales Engineer at GreyOwl, you bridge the gap between business needs and technical solutions. You work alongside the Business Development Managers (BDMs) to design, validate, and present high-impact, feasible technology solutions for clients across Property Management, Construction, and SMB sectors.

Your mission is simple: ensure every solution we sell can be delivered profitably, predictably, and with pride. You will act as both a technical translator and solution architect, turning client pain points into smart, scalable designs that align with GreyOwl’s full-service MSP offerings.

Benefits:

(LA & Seattle)

• 3 weeks PTO

• Annual education allowance of up to $1,000

• Referral program

• Residential housing discount after 1 year of continuous employment

• Friends and family rates for our Hotel Properties throughout the company

(Phoenix & Chicago)

• Competitive pay

• Health Saving Account, Flexible Saving Account, Employee Assistance Program

• Annual Education Allowance

• Generous Referral Program

• Fun and collaborative company culture with lots of team-building events

Pre-Sales & Solution Design

• Partner with BDMs during discovery to validate client requirements and design technical solutions.

• Translate business challenges into detailed architecture diagrams, configuration notes, and solution blueprints.

• Participate in discovery calls and site walks to assess infrastructure, camera layouts, or IT environments.

• Develop scope documents, design sketches, and integration plans for proposals (CCTV, AI Analytics, Wi-Fi, ULC, MSP).

• Verify all proposed solutions meet performance, security, and compliance standards (e.g., ULC, data protection, network uptime).

• Ensure all designs can be supported by our internal teams (Pro Services, Centralized, SOC/NOC).

Proposal & Pricing Enablement

• Collaborate with BDMs to ensure proposals are technically feasible and align with margin targets.

• Provide accurate equipment counts, labor estimates, and implementation timelines.

• Review all proposal documents for technical accuracy before submission to clients.

• Support the creation of solution bundles (e.g., MSP + CCTV + Wi-Fi) to drive strategic upsells and multi-service adoption.

Client Engagement & Presentation

• Attend high-value client meetings to explain solution architecture and technical benefits.

• Translate technical features into business outcomes — from “faster failover” to “zero downtime operations.”

• Conduct demonstrations of AI analytics, monitoring dashboards, or Wi-Fi platforms when needed.

• Serve as the technical voice of reason during pricing discussions, ensuring no over-promises are made.

Internal Collaboration & Handoff

• Work closely with Professional Services to confirm scoping accuracy before handoff.

• Lead internal “Pre-Sale to Delivery” kickoff meetings to align teams on requirements.

• Document every solution and configuration clearly for project deployment and ongoing account management.

• Participate in project post-mortems to identify improvements for future proposals.

What You Will Bring:

• 3–5 years in IT systems design, network engineering, or solution architecture (MSP experience preferred).

• Deep understanding of:

  • CCTV & AI Analytics (BriefCam, Avigilon, Milestone)

  • ULC Fire Monitoring & LTE failover systems

  • Managed Wi-Fi (Unifi, Cisco Meraki, Ruckus)

  • MSP/IT stack (Active Directory, RMM tools, cloud security)

• Strong documentation skills — diagrams, SOWs, and pricing validations.

• Confident communicator — able to present to both executives and technicians.

• Familiarity with ConnectWise Manage, HaloPSA, or similar PSA/CRM tools.

• Certifications like CompTIA Network+, Security+, or manufacturer-specific (Ubiquiti, Cisco, Axis) are an asset.

You Are a Great Fit If You:

• Enjoy problem-solving and seeing technology come to life from concept to installation.

• Love making complex systems simple and clear for clients.

• Value accuracy, transparency, and partnership over speed or shortcuts.

• Thrive in a fast-paced environment where no two projects are the same.

• Believe in documentation, follow-through, and “measure twice, cut once.”

Salary Range:

$90,000 - $120,000 USD Per Year, based on experience

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.