Leasing Agent - North LA Region

Job Title: Leasing Agent - North LA Region
Company: Westland Real Estate Group
Location: [Los Angeles, CA]
Pay Scale: The reasonably expected hourly range for this position is $17.87 - $20.00, plus a competitive commission and bonus structure. Pay and earning potential are commensurate with experience and performance (Leasing Agent I, II, III, or IV).

Are you a friendly, energetic person with a passion for sales and customer service?

For over 45 years, Westland Real Estate Group has been a stable, family-owned leader in property management. Our core company values are Family, Opportunity, Commitment, Responsibility, and Results. We are looking for motivated and enthusiastic individuals to join our team and start a rewarding career in property management.

Position Overview

As a Leasing Agent, you are the face of our community. You are the first point of contact for future residents and the key to creating a vibrant, welcoming environment. Your main goal is to showcase the features and benefits of our community, convert prospects into happy residents, and help us achieve high occupancy. Best of all, we offer a clear path for growth from an entry-level agent to a team leader, with training and support at every step.

Key Responsibilities

• Leasing & Sales: Guide prospective residents through the entire leasing process, from the initial greeting and property tour to application processing and lease signing, with the goal of closing the deal.
• Customer Service & Resident Retention: Provide exceptional service to current residents, address their needs, manage maintenance requests, and support the lease renewal process to foster a positive community environment.
• Marketing & Outreach: Execute marketing strategies to attract new residents, including managing online ads (like Craigslist), conducting market research, and participating in outreach events.
• Administration & Compliance: Maintain accurate resident and prospect records, process payments, and ensure all activities comply with company policies and Fair Housing laws.

Qualifications

What We're Looking For (All Levels):

• A positive, enthusiastic, and customer-focused attitude.
• Excellent communication and interpersonal skills.
• A professional appearance and a strong desire to succeed in a sales-oriented role.
• High school diploma or GED required.

Experience & Performance Levels:

• Entry-Level (Leasing Agent I): No leasing experience is required for candidates with a background in customer service, retail, or hospitality! We provide full training. The performance goal is to consistently secure a minimum of 5 new leases per month.
• Experienced (Leasing Agent II): Requires 1-2 years of leasing experience. The performance goal is to consistently secure a minimum of 10 new leases per month.
• Senior & Lead Agents (Levels III-IV): Requires 2-4+ years of high-performing experience. These leadership roles have performance goals of 15-20+ new leases per month and involve mentoring junior agents.

Why Join the Westland Team?

We take pride in our team members and offer a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance (with dependent coverage)
• Life Insurance and Disability Insurance
• 401(k) with a generous employer match
• 10 days of paid vacation to start
• 6 paid sick days
• Paid holidays
• Generous Rent Discounts at our properties! 

Important Disclaimers & Notices

• Equal Opportunity Employer: Westland Real Estate Group is an Equal Opportunity Employer and is committed to diversity and inclusion. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
• Fair Chance: In accordance with state and local laws, Westland Real Estate Group will consider qualified applicants with criminal histories for employment.
• California Applicants: To learn more about how we collect and use your personal information, please review our Job Applicant Privacy Notice here: https://backgroundcheck.clearstar.net/CSGE/uploads/BO611/Compliance%20-%20US%20Background%20Screening%20Compliance%20Info%20packet%2009072023.pdf.
• ADA Compliance: We comply with all applicable provisions of the Americans with Disabilities Act (ADA) and will provide reasonable accommodations for qualified individuals with disabilities.
• At-Will Employment: Employment with Westland Real Estate Group is "at-will," meaning that either the employee or the company may terminate the employment relationship at any time, for any lawful reason, with or without cause or notice.
• Other Duties: This job description is not an employment contract and does not cover every task or duty. The employee may be required to perform other duties as assigned.